In order to troubleshoot a content conversion issue on a Microsoft
Exchange Server 2007 server, you can enable Pipeline Tracing and Content Conversion
Tracing after you install Update
Rollup 4 on the Exchange server.
After you do this, a folder that is named
ContentConversionTracing is created inside the path that is
specified by the
PipelineTracingPath parameter if Content Conversion tracing is
enabled. Inside the ContentConversionTracing folder, content conversion creates
the
following two subfolders:
- InboundFailures
- OutboundFailures
The InboundFailures folder contains the information from
content conversion failures
that are related to incoming messages. The
OutboundFailures folder contains the information from
content conversion failures
that are related to outgoing messages.