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  2. If you run the "isinteg -dump" command against a dismounted store on a server that is running Exchange Server 2007, the Store.exe process stops unexpectedly

If you run the "isinteg -dump" command against a dismounted store on a server that is running Exchange Server 2007, the Store.exe process stops unexpectedly

View products that this article applies to.

Symptoms

If you run the isinteg -dump command against a dismounted store on a server that is running Microsoft Exchange Server 2007, the Store.exe process stops unexpectedly. Additionally, the following errors are logged in the Application log:
Event Type: Error
Event Source: MSExchange Common
Event Category: General
Event ID: 4999
Description:
Watson report about to be sent to dw20.exe for process id: <ID>, with parameters: E12N, c-rtl-x86, <version>, store.exe, mdbrest.dll, 4581c, c0000005, 98b, 08.00.0685.024
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 5000
Description:
EventType e12n, P1 c-rtl-x86, P2 <version>, P3 store.exe, P4 mdbrest.dll, P5 4581c, P6 c0000005, P7 98b, P8 08.00.0685.024, P9 NIL, P10 NIL.
Event Type: Error
Event Source: Application
Error Event Category: (100)
Event ID: 1000
Description:
Faulting application store.exe, version <version>, faulting module mdbrest.dll, version <version>, fault address <address>.

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Resolution

Update information

Download and then install Update Rollup 2 for Exchange Server 2007 Service Pack 1 (SP1). For more information about Update Rollup 2 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 2 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

To run the isinteg �dump command against a dismounted store, follow these steps:
  1. Open Exchange Management Console, and then dismount a mailbox store.
  2. At a command prompt, type the following command:
    isinteg -s server_name -dump -l log_file
  3. Select the dismounted mailbox store.

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Keywords: KB949772, kbhotfixrollup, kbqfe, kbfix, kbbug, kbexpertiseinter

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Article Info
Article ID : 949772
Revision : 2
Created on : 5/8/2008
Published on : 5/8/2008
Exists online : False
Views : 276