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  2. Error message when you import a .pst file by running the Import-Mailbox cmdlet in Exchange Server 2007: "Unable to make connection to the server"

Error message when you import a .pst file by running the Import-Mailbox cmdlet in Exchange Server 2007: "Unable to make connection to the server"

View products that this article applies to.

Symptoms

On a computer that is running Microsoft Exchange Server 2007 Service Pack 1 (SP1), you import a personal folders (.pst) file. You do this by running the Import-Mailbox cmdlet together with the -includefolders switch or the -excludefolders switch. When you do this, you may receive an error message.

For example, you run the following command in Exchange Management Shell:
import-mailbox -identity user name -PSTFolderPath .pst file name and path -includefolders "\folder name"
When you do this, you may receive the following error message:
Import Mailbox : MapiExceptionInvalidParameter: Unable to make connection to the server. (hr=0x80070057, ec=-247024809)
Diagnostic Context:
�Lid: 23234 �
Lid: 27970� StoreEc: 0x80070057 �
Lid: 17730 �
Lid: 25922� StoreEc: 0x80070057
Note To support the import-mailbox function, you have to install Microsoft Office Outlook 2003 Service Pack 2 or a later version of Outlook.

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Resolution

To resolve this problem, install Update Rollup 3 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 3 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 3 for Exchange Server 2007 Service Pack 1
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the Import-Mailbox cmdlet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/bb629586.aspx

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Keywords: KB949549, kbhotfixrollup, kbqfe, kbfix, kbbug, kbexpertiseinter

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Article Info
Article ID : 949549
Revision : 2
Created on : 7/8/2008
Published on : 7/8/2008
Exists online : False
Views : 313