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Error message when you try to access SharePoint Server from Outlook Web Access in Exchange Server 2007 "Object doesn't support this property or method"


View products that this article applies to.

Symptoms

You try to access Microsoft Office SharePoint Server from Microsoft Office Outlook Web Access (OWA) in Microsoft Exchange Server 2007. However, after you click Open Location under the Documents section, you receive the following error message:
Object doesn't support this property or method
This problem may occur when Symantec Enterprise Vault OWA Extensions are installed on the server that hosts the Client Access Server role.

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Resolution

To resolve this problem, install Symantec Enterprise Vault 2007 Service Pack 2. For more information, visit the following Symantec Web site:

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More information

When this problem occurs, the error message may include the following details:
Client Information
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; MS-RTC LM 8)
CPU Class: x86
Platform: Win32
System Language: en-us
User Language: tr
CookieEnabled: true
Mime Types:

Exception Details
Date: Date
Message: Object doesn't support this property or method
Url: OWA_URL
Line: 83

Call Stack
(sC,oC)
sC = 'openlocdl'
oC = 'undefined'

Dump Event
recordset = null
type = error
fromElement = null
toElement = null
altLeft = false
keyCode = 0
repeat = false
reason = 0
behaviorCookie = 0
contentOverflow = false
behaviorPart = 0
dataTransfer = null
ctrlKey = false
shiftLeft = false
dataFld =
returnValue = undefined
qualifier =
wheelDelta = 0
bookmarks = null
button = 0
srcFilter = null
nextPage =
cancelBubble = false
x = 0
y = 0
srcElement = null
screenX = 57
screenY = 189
srcUrn =
boundElements = [object]
clientX = 57
clientY = 97
propertyName =
shiftKey = false
ctrlLeft = false
offsetX = 0
offsetY = 0
altKey = false
errorMessage = Object doesn't support this property or method
errorUrl = Error_URL
errorLine = 83
errorCharacter = 5
errorCode = 0
For more information about direct file access in Exchange Server 2007, visit the following Microsoft TechNet Web site:The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: KB948808, kbprb, kbtshoot, kberrmsg, kbexpertiseinter

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Article Info
Article ID : 948808
Revision : 2
Created on : 6/23/2008
Published on : 6/23/2008
Exists online : False
Views : 283