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  2. The operation is not successful when you run the "Restore-Mailbox" cmdlet, and you receive an error message in Exchange Server 2007 Service Pack 1

The operation is not successful when you run the "Restore-Mailbox" cmdlet, and you receive an error message in Exchange Server 2007 Service Pack 1

View products that this article applies to.

Symptoms

In a Microsoft Exchange Server 2007 Service Pack 1 (SP1) environment, you run the Restore-Mailbox cmdlet. When you do this, the operation is not successful.

Additionally, you receive the following error message:
Error restoring the mailbox:
Error restoring the mailbox (/O=xxx/OU=EXCHANGE ADMINISTRATIVE GROUP (xxxx)/CN=RECIPIENTS/CN=xxxx). Error message is: Error was found for xxxx (xxxx@xxxx.xxxx) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000, error code: -1056749164.
This problem occurs when the Indexing service is disabled.

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Resolution

To resolve this problem, install Update Rollup 1 for Exchange Server 2007 Service Pack 1 on the server. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the Restore-Mailbox cmdlet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/aa997694.aspx
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages

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Keywords: KB946958, kbhotfixrollup, kbqfe, kbexpertiseinter, kbarchive, kbnosurvey

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Article Info
Article ID : 946958
Revision : 3
Created on : 1/16/2015
Published on : 1/16/2015
Exists online : False
Views : 444