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Some e-mail messages become stuck in the submission queue in Exchange Server 2007


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Symptoms

In a Microsoft Exchange Server 2007 environment, some e-mail messages become stuck in the submission queue and take a long time to be delivered.

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Cause

This problem occurs when these e-mail messages are sent to nested distribution groups. The expansion server takes a long time to process nested distribution groups. These e-mail messages are sent to large nested distribution lists together with permission groups for user rights to send messages to the distribution lists.

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Resolution

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic: For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:

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Workaround

To work around this problem, use a server that is running Microsoft Exchange Server 2003 as the expansion server.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
817903 New naming schema for Exchange Server software update packages

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Keywords: KB943394, kbexpertiseinter, kbhotfixrollup, kbqfe

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Article Info
Article ID : 943394
Revision : 7
Created on : 2/21/2008
Published on : 2/21/2008
Exists online : False
Views : 305