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  2. When you view any 2007 Office system Service Pack 1 update under "Add or Remove Programs" in Control Panel, the title of the update contains garbage characters

When you view any 2007 Office system Service Pack 1 update under "Add or Remove Programs" in Control Panel, the title of the update contains garbage characters

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Symptoms

Consider the following scenario. You install 2007 Microsoft Office Suite Service Pack 1 (SP1). Then, you view any 2007 Office system SP1 update under Add or Remove Programs in Control Panel. In this scenario, the title of the SP1 update contains garbage characters.

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Cause

This issue occurs when the 2007 Office Suite is installed by using a language locale that differs from the current language locale of the computer's operating system. Specifically, the SP1 update information is encoded as ANSI text characters that are not displayed correctly when East Asian language support is used.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbexpertisebeginner, kbtshoot, kbprb, kbexpertisebeginner, KB943081, kbtshoot, kbprb, KB943081

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Article Info
Article ID : 943081
Revision : 2
Created on : 11/6/2007
Published on : 11/6/2007
Exists online : False
Views : 504