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  2. An image attachment appears as a red "X" when you send an RTF e-mail message from an Exchange Server 2007 organization to an external recipient

An image attachment appears as a red "X" when you send an RTF e-mail message from an Exchange Server 2007 organization to an external recipient

View products that this article applies to.

Symptoms

In a Microsoft Exchange Server 2007 organization, you send a Rich Text Format (RTF) e-mail message to an external, non-Exchange Server recipient. The message contains an inline image attachment. However, when the recipient receives the e-mail message, the image attachment appears as a red "X" in the message body. Additionally, the attachment list does not include the image file.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about a related problem, click the following article number to view the article in the Microsoft Knowledge Base:
940329 Inline attachments are converted to inline hyperlinks in an RTF e-mail message that is sent from an Exchange 2007 organization

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB943073, kbhotfixrollup, kbqfe, kbfix, kbexpertiseinter

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Article Info
Article ID : 943073
Revision : 3
Created on : 5/21/2008
Published on : 5/21/2008
Exists online : False
Views : 299