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The basic version of Outlook Web Access for Exchange Server 2007 generates an exception when you click "Next Page" to view more search results in the address book


View products that this article applies to.

Symptoms

You log on to the basic version of Microsoft Office Outlook Web Access for Microsoft Exchange Server 2007. Then, you use the address book to perform a search operation. The address book returns the first page of search results. However, when you click Next Page to view more search results, Outlook Web Access generates an exception. Additionally, you receive the following error message:
The server does not support the control. The control is critical.
This problem occurs if the following conditions are true:
  • The organization domain has multiple domain controllers.
  • The address book search returns more than one page of results.
Note This problem does not occur if you log on to the premium version of Outlook Web Access.

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Cause

This problem occurs because Outlook Web Access switches to a different domain controller when users click Next Page on the search results page.

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Resolution

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
945684� Update Rollup 1 for Exchange Server 2007 Service Pack 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB942119, kbexpertiseinter, kberrmsg, kbqfe

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Article Info
Article ID : 942119
Revision : 6
Created on : 9/28/2007
Published on : 9/28/2007
Exists online : False
Views : 317