An HTML e-mail message appears garbled in Outlook when you send the message to an Exchange Server 2007 user

When you send a HTML e-mail message to a Microsoft Exchange Server 2007 user, the e-mail message appears garbled in Microsoft Office Outlook. This problem occurs if the charset property appears only inside the HTML META tag and not stamped in the MIME part.

Note If you send the message to a Microsoft Exchange Server 2003 user, the message is displayed correctly.

This problem occurs because Exchange Server 2007 uses the default codepage to process the message if there is no charset property specified in the MIME part.

To resolve this problem in Exchange Server 2007 Service Pack 1, install Update Rollup 1 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic: To resolve this problem in the release version of Exchange Server 2007, install Update Rollup 6 for Exchange Server 2007. For more information about Update Rollup 6 for Exchange Server 2007, see the following Exchange Help topic: For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base: