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You cannot find IMAP4 folders that you created in an Exchange Server 2007 environment when you use OWA 2007 Light to access your Inbox


View products that this article applies to.

Symptoms

Consider the following scenario:
  • In a Microsoft Exchange Server 2007 environment, you access your Inbox by using an IMAP4 client.
  • You create several folders.
  • You access the same Inbox by using Outlook Web Access (OWA) 2007 Light, and then you perform a Manage Folders operation.
In this scenario, the IMAP4 folders are not included in the folder list that the Manage Folders operation generates.

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Cause

This problem occurs because the PR_CONTAINER_CLASS property is not set for the IMAP4 folders.

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Resolution

To resolve this problem, install Update Rollup 5 for Exchange Server 2007. For more information about Update Rollup 5 for Exchange Server 2007, see the following Exchange Help topic: For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the PR_CONTAINER_CLASS property, visit the following Microsoft Web site:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
817903 New naming schema for Exchange Server software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB941552, kbhotfixrollup, kbfix, kbexpertiseinter

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Article Info
Article ID : 941552
Revision : 3
Created on : 11/2/2007
Published on : 11/2/2007
Exists online : False
Views : 323