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The synchronization session of the mobile device fails, and you receive error code "0X85010015" when you try to synchronize a mobile device by using Exchange ActiveSync in Exchange Server 2007


View products that this article applies to.

Symptoms

Consider the following scenario.
  • You use a server that is running Microsoft Exchange Server 2007. This server is running Windows Server 2003.
  • The Exchange Server 2007 server is configured to have a Client Access server role.
  • You set the regional language settings of the Windows Server 2003 operating system to Turkish.
In this scenario, when you try to synchronize a mobile device with the Exchange 2007 Client Access server by using�Microsoft Exchange ActiveSync, the synchronization session of the mobile device fails. Additionally, you receive the following error code:
0X85010015
Note�If you enable verbose logging in Exchange ActiveSync, the "501" error message is logged in the server.

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Resolution

To resolve this problem, install Update Rollup 3 for Exchange Server 2007.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935999 Description of Update Rollup 3 for Exchange Server 2007

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
330461 How to troubleshoot Server ActiveSync

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Keywords: KB934402, kbwindowsphone7, kbwp7, kbqfe, kbexpertiseinter

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Article Info
Article ID : 934402
Revision : 3
Created on : 10/31/2011
Published on : 10/31/2011
Exists online : False
Views : 356