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Error message when you try to print a picture from the Search window in Windows Vista: "Windows can't find this picture"

View products that this article applies to.

Symptoms

After you search for a picture in Windows Vista, you receive the following error message when you try to print the picture from the Search window:
Windows can't find this picture. You might have specified the wrong location, or you have lost access to a network location. Check the location, and then try again.

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Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
X86_47d7b7d6abf57461bb1dfbcbc0650802_31bf3856ad364e35_6.0.6000.20553_none_5c3956d7237dc227.manifestNot applicable70909-Mar-200712:18Not applicable
X86_microsoft-windows-photo-printing-wizard_31bf3856ad364e35_6.0.6000.20553_none_53591be6f92eb929.manifestNot applicable14,26509-Mar-200712:20Not applicable
Photowiz.dll6.0.6000.20553291,32809-Mar-200703:05x86
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_303ba7faf50b881f6263a7d9918ab290_31bf3856ad364e35_6.0.6000.20553_none_9ecff334431de1cf.manifestNot applicable1,06609-Mar-200712:18Not applicable
Amd64_microsoft-windows-photo-printing-wizard_31bf3856ad364e35_6.0.6000.20553_none_af77b76ab18c2a5f.manifestNot applicable14,30909-Mar-200712:44Not applicable
Not applicable14,26509-Mar-200712:44Not applicable
Photowiz.dll6.0.6000.20553399,36009-Mar-200704:18x64

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Workaround

To work around this problem, double-click the picture, and then print the picture from the viewer application that opens the picture.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

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More Information

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbautohotfix, kbvistasp1fix, kbentirenet, qfekb, kbfix, kbbug, kbhotfixserver, kbqfe, kbpubtypekc, kbprb

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Article Info
Article ID : 934056
Revision : 1
Created on : 1/7/2017
Published on : 9/23/2011
Exists online : False
Views : 428