Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Internet Explorer 7 closes immediately when you start Internet Explorer 7


View products that this article applies to.

Symptoms

When you start Windows Internet Explorer 7, Internet Explorer 7 closes immediately. When an application uses the Internet Explorer Web browser control, the application closes immediately.

Additionally, you may receive the following error message when you start Internet Explorer 7 or when you start the application that uses the Internet Explorer Web browser control:
The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL.

↑ Back to the top


Cause

This problem may occur if the PSAPI.dll file is registered incorrectly.

↑ Back to the top


Resolution

To resolve this problem, remove or rename all the instances of the PSAPI.dll file that are located in the folder for the application that closes. The PSAPI.dll file is a component that is not redistributable. The PSAPI.dll file must only be located in the Windows folder or in the Windows\System32 folder.

↑ Back to the top


Keywords: KB932540, kbprb, kbtshoot

↑ Back to the top

Article Info
Article ID : 932540
Revision : 2
Created on : 10/27/2007
Published on : 10/27/2007
Exists online : False
Views : 427