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An update is available for Windows Error Reporting in Windows Vista to make sure that problem reports are sent only after you have granted permission

View products that this article applies to.


Some programs that run on Windows Vista use Microsoft Application Error Reporting (DW 2.0) to report certain problems to Microsoft. In some instances, these programs may unintentionally send problem reports to Microsoft without first verifying that you have granted permission for this reporting operation.

Only a handful of cases that exhibit this behavior have been identified. Additionally, the problem reports that may be sent do not contain personal information. Examples of programs that may be affected include 2007 Microsoft Office programs, Microsoft Visual Studio 2005, and Microsoft Office FrontPage 2003.

The update that is described in the “Resolution” section makes a change to Windows Error Reporting. (Windows Error Reporting is used by DW 2.0 to send problem reports.) This change helps make sure that DW 2.0 problem reports are sent only after you have granted permission.

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DW 2.0 uses flags to indicate how users should be asked for permission before a problem report is sent. However, in some cases, these flags are not interpreted correctly.

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Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Update information

To resolve this problem, install update 930857. To install this update, visit the following Microsoft Web site:

Update information

To resolve this problem, install this package to update Windows Error Reporting in Windows Vista. The following files are available for download from the Microsoft Download Center:

Windows Vista

Download Download the update 930857 package now.

Windows Vista, 64-bit versions

Download Download the update 930857 package now.

Release Date: January 30, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
File nameFile versionFile sizeDateTime
Update-bf.mumNot Applicable1,77011-Jan-200720:29
Wsusscan.cabNot Applicable206,80912-Jan-200712:32
X86_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.0.6000.16416_none_fcb494b2f860da20.manifestNot Applicable6,62011-Jan-200723:08
X86_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.0.6000.20512_none_fd3a30561182148e.manifestNot Applicable6,62011-Jan-200723:08
X86_microsoft-windows-e..tingcompatibility.d_31bf3856ad364e35_6.0.6000.16416_none_b3415724d404124c.manifestNot Applicable73111-Jan-200720:24
X86_microsoft-windows-e..tingcompatibility.d_31bf3856ad364e35_6.0.6000.20512_none_b3c6f2c7ed254cba.manifestNot Applicable73111-Jan-200720:24
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.0.6000.16416_none_58d33036b0be4b56.manifestNot Applicable6,64212-Jan-200711:01Not Applicable
Amd64_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.0.6000.20512_none_5958cbd9c9df85c4.manifestNot Applicable6,64212-Jan-200711:01Not Applicable
Amd64_microsoft-windows-e..tingcompatibility.d_31bf3856ad364e35_6.0.6000.16416_none_0f5ff2a88c618382.manifestNot Applicable73511-Jan-200720:24Not Applicable
Amd64_microsoft-windows-e..tingcompatibility.d_31bf3856ad364e35_6.0.6000.20512_none_0fe58e4ba582bdf0.manifestNot Applicable73511-Jan-200720:24Not Applicable
Update-bf.mumNot Applicable2,44411-Jan-200720:29Not Applicable
Wsusscan.cabNot Applicable206,98512-Jan-200712:32Not Applicable
X86_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.0.6000.16416_none_fcb494b2f860da20.manifestNot Applicable6,62012-Jan-200711:01Not Applicable
X86_microsoft-windows-e..ortingcompatibility_31bf3856ad364e35_6.0.6000.20512_none_fd3a30561182148e.manifestNot Applicable6,62012-Jan-200711:01Not Applicable
X86_microsoft-windows-e..tingcompatibility.d_31bf3856ad364e35_6.0.6000.16416_none_b3415724d404124c.manifestNot Applicable73111-Jan-200720:24Not Applicable
X86_microsoft-windows-e..tingcompatibility.d_31bf3856ad364e35_6.0.6000.20512_none_b3c6f2c7ed254cba.manifestNot Applicable73111-Jan-200720:24Not Applicable

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

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More Information

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Microsoft is committed to protecting the privacy of its customers. To learn more about what information is collected by Windows Error Reporting and about how that information is used, see the corresponding section in the Windows Vista Privacy Statement.

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Keywords: kbvistasp1fix, atdownload, kbqfe, kbpubtypekc, kbexpertisebeginner, kbentirenet, kb

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Article Info
Article ID : 930857
Revision : 4
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 236