To resolve this problem, follow these steps:
- For each shortcut or folder that has a duplicate, click the shortcut or the folder in the Start menu.
- If the shortcut or the folder starts the correct program or opens the correct folder, you can delete the other duplicate shortcut or duplicate folder.
- If the shortcut or the folder does not start the correct program or open the correct folder, you can delete the current shortcut or the current folder.
Note To delete a shortcut or a folder, right-click the shortcut or the folder, and then click Delete.