This behavior occurs if the computer is not running an active antivirus program that supports the scanning of encrypted content as supported by the Microsoft Antivirus API. In this case, macros are disabled in encrypted Office Open XML files.
Also, macros may be disabled in the file by the security settings in the program. If macros are disabled by the security settings, you receive the following error message when you try to open the file:
Security Alert Macros have been disabled
.
To enable the macros, click
Options , click
Enable this content, and then click
OK. However, if you enable the macros, the behavior that is mentioned in the "Symptoms" section still occurs.
Security Alert This file contains encrypted macros that have been disabled because there is no antivirus software installed that can scan them. To run these macros, remove the encryption or permission restrictions on this file. File Path: <path and name of file> Help protect me from unknown content (recommended) <More information> Prevent encrypted macros from being scanned for viruses.
The 2007 Office release provides several settings that enable you to prevent encrypted macros from being scanned for viruses. This is useful if your virus-scanning program does not support the Microsoft Antivirus application programming interface (API).
By default, macros are encrypted when you encrypt and save a file in the Office Open XML file formats. If your virus-scanning program does not support the Microsoft Antivirus API, your virus-scanning program cannot scan encrypted macros. Therefore, encrypted macros will be disabled.