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The Inetinfo.exe process, the Dllhost.exe process, or the W3WP.exe process may close unexpectedly when you exit IIS or when IIS recycles the application pool


View products that this article applies to.

Symptoms

On a computer that is running Microsoft Internet Information Services (IIS), you host a Microsoft Active Server Pages (ASP) application that uses Microsoft Component Object Model (COM) objects. When you exit IIS or when IIS recycles the application pool, the Inetinfo.exe process, the Dllhost.exe process, or the W3WP.exe process may close unexpectedly.

This problem occurs if one of the following conditions is true:
The computer is running IIS 5.0.
The computer is running IIS 6.0 and Microsoft Windows Server 2003. The computer does not have Windows Server 2003 Service Pack 1 installed.

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Resolution

To resolve this problem, upgrade the operating system to Windows Server 2003 with Service Pack 1.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB926361, kbprb, kbtshoot

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Article Info
Article ID : 926361
Revision : 1
Created on : 12/4/2006
Published on : 12/4/2006
Exists online : False
Views : 365