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You receive an error message when you start Windows Vista after you install an ATM network adapter

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Symptoms

After you install an asynchronous transfer mode (ATM) network adapter, you receive the following error message when you start Windows Vista or Windows Server 2008:
Windows encountered a problem installing the driver software for your device. The class installer has denied the request to install or upgrade this device.

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Cause

This behavior occurs because ATM is not supported in Windows Vista or Windows Server 2008.

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More information

Because Windows Vista and Windows Server 2008 do not support ATM, the following features are not part of these operating systems:
  • Classical IP over ATM (CIP)
  • ATM Address Resolution Protocol (ARP) server
  • Point-to-Point Protocol (PPP) over ATM
  • Multiprotocol Encapsulation over ATM
  • Winsock over ATM

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Keywords: kbtshoot, kbprb, KB926178

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Article Info
Article ID : 926178
Revision : 8
Created on : 3/15/2007
Published on : 3/15/2007
Exists online : False
Views : 537