Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

The "Full Name" and "Organization" information is automatically populated when you install 2007 Office programs


View products that this article applies to.

Symptoms

When you upgrade to the original release version of 2007 Microsoft Office programs, you may experience one of the following symptoms:
  • When you perform an Install Now installation, you are not prompted to type your information in the Full Name field or in the Organization field.
  • When you perform a Customize installation, one of the following issues may occur on the User Information tab in the Setup program:
    • If a beta release of a 2007 Office suite or another 2007 Office program was previously installed, the Full Name field and the Organization field are already populated.
    • If a version of Microsoft Office or an Office program has never been installed, the Full Name field is populated.
    • If an earlier version of Office was installed, but not a 2007 Office suite or a 2007 Office program, the Full Name field and the Initials field are populated. However, the Organization field is not populated.

↑ Back to the top


Cause

This issue occurs because the registry stores information for the fields from an earlier installation of 2007 Office programs or from an earlier version of Office.

↑ Back to the top


Workaround

To work around this issue, make corrections to the Full Name field or to the Organization field on the User Information tab when you install the 2007 Office programs.

If the 2007 Office programs are already installed, you must remove the programs from the computer. Then, reinstall the programs by using the Customize option in the Setup program.

↑ Back to the top


Keywords: kbprb, kbsetup, kbtshoot, kbexpertisebeginner, kbprb, KB924612, kbsetup, kbtshoot, kbexpertisebeginner, KB924612

↑ Back to the top

Article Info
Article ID : 924612
Revision : 9
Created on : 10/16/2007
Published on : 10/16/2007
Exists online : False
Views : 432