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Error message on Windows XP with Windows Update Version 5: "0x80240030 Cannot Access Windows Update"


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Symptoms

When you try to update a Microsoft Windows XP-based computer by using Windows Update Version 5, you receive the following error message:
0x80240030 Cannot Access Windows Update

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Resolution

To resolve this problem, install Background Intelligent Transfer Service (BITS) client version 1.5.
The following file is available for download from the Microsoft Download Center:

Download the Background Intelligent Transfer Service (BITS) client version 1.5 package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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More information

After you install BITS client version 1.5, restart your computer.

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Article Info
Article ID : 915170
Revision : 2
Created on : 9/27/2011
Published on : 9/27/2011
Exists online : False
Views : 467