You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access

When you access Microsoft Outlook Web Access by using Microsoft Internet Explorer 6 or a later version of Internet Explorer, you experience one of the following symptoms.

Symptom 1
On a computer that is running Windows Vista, you cannot perform any editing tasks that you typically expect to perform. For example, you cannot perform the following tasks:

• Compose a new email message
• Reply to an email message
• Create a new contact, task, note, journal entry, or appointment
• Change any configuration in the Outlook Web Access options folder

Additionally, you may receive an error message when you try to perform these tasks.


Symptom 2
After you have installed update 912945 on your computer, you must first click one time in the compose frame in Outlook Web Access before you edit text. For more information, click the following article number to view the article in the Microsoft Knowledge Base: Symptom 3
After you have installed security update 912812 that is described in security bulletin MS06-013on your computer, you must first click one time in the compose frame in Outlook Web Access to�enable the edit control.�

Symptom 1
This behavior occurs because Windows Vista no longer includes support for the ActiveX control that is used for HTML editing in Outlook Web Access.

Symptom 2
Update 912945 requires that you click one time in an ActiveX control to enable the control in Internet Explorer 6.

Symptom 3
Security update 912812 requires that you click one time in an ActiveX control to enable the control in Internet Explorer 6.

This Microsoft Exchange Server hotfix resolves the three issues that are mentioned in the "Symptoms" section. This hotfix enables a new editor for Internet Explorer. The new editor uses an Internet Explorer "iframe" instead of an ActiveX control. After you apply hotfix 911829, you are not required to first click in the compose frame in Outlook Web Access before you edit text.

Important For this resolution to work, you must apply the hotfix to both the front-end server and to the back-end server.

Microsoft Exchange Server 2003

Hotfix information

The following file is available for download from the Microsoft Download Center:

Download the Exchange2003-KB911829-x86-ENU.exe package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Exchange 2000 Server

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:NoteIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix:

• Microsoft Exchange 2000 Server Service Pack 3 (SP3)
• The latest Microsoft Exchange 2000 Server Post-Service Pack 3 rollup package

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

The IIS Admin Service and all dependant services are automatically stopped and then restarted when you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Several design changes are introduced in Windows Vista that are based on the Microsoft Secure Windows Initiative program. The version of Internet Explorer that is bundled with Windows Vista helps protect users from dangerous websites. Additionally, this version of Internet Explorer runs with limited user rights even if the user is logged on as a member of the local administrators group. The new editor that is introduced in this version of Internet Explorer complements this design change.� For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base: