To resolve this problem, use one of the following methods.
Method 1: Configure the SMTP virtual server
- On the computer that is running the SMTP virtual server, click Start, click Run, type inetmgr, and then click OK.
- Right-click Default SMTP Virtual Server, click Properties, click the Access tab, and then click Relay.
- Click Only the list below.
- Click Add to add the IP address of the Web server.
- Click OK two times.
- Right-click Default SMTP Virtual Server, and then click Stop.
- Right-click Default SMTP Virtual Server, and then click Start.
Note You may have to configure other SMTP virtual server settings. These settings may include IP address bindings, the SMTP Smart Host, and so on.
Method 2: Open port 25
The FrontPage Server Extensions send e-mail messages by establishing a connection to the SMTP server that is specified in the FrontPage Server Extensions settings. If a connection between the Web server and the SMTP server cannot be established, messages cannot be sent.
The default port for the SMTP server is port 25. If a firewall or any Internet security software blocks port 25, the FrontPage Server Extensions may not be able to connect to the SMTP server. Therefore, you must open port 25. Additionally, make sure that you can connect to port 25.