Banner ads and hover buttons appear as a gray box or without a picture when you view a FrontPage Web page in Internet Explorer

When you view a Web page in Microsoft Internet Explorer that was created by using Microsoft FrontPage, banner ads and hover buttons may appear as a gray box or without a picture.

This issue occurs if the Microsoft Java Virtual Machine installation is damaged.

Use one of the following methods to resolve this issue:

• Reinstall the Java Virtual Machine on the computer.
• Install the Sun Microsystems Java Runtime Environment on the computer.

We are transitioning support for Java programs from the Microsoft Java Virtual Machine to the Sun Microsystems Java Runtime Environment. For more information about how to obtain a version of Java for Microsoft Windows, visit the following Microsoft Web site:

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.