To resolve this issue, use the appropriate method for the computer.
Method 1: Configure the ExchangeApplicationPool application pool to use the Local System security account
If Microsoft Outlook Web Access is installed on the computer, configure the ExchangeApplicationPool application pool to use the Local System security account. To do this, follow these steps.
Important These steps may increase your security risk. These steps may also make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed to, or to implement specific program capabilities. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you choose to implement this process, take any appropriate additional steps to help protect your system. We recommend that you use this process only if you really require this process.
- Start Microsoft Internet Information Services.
- Expand the computer name that you want, and then expand Application Pools.
- Right-click ExchangeApplicationPool, and then click Properties.
- On the Identity tab, click Predefined.
- In the Predefined box, click Local System.
- Click Apply, and then click OK.
Method 2: Grant the required user rights to the application pool security account
If Microsoft Outlook Web Access is not installed on the computer and the
Configurable option is selected on the
Identity tab in IIS, grant the application pool security account the "Act as part of the operating system" user right. To do this, use the one of the following methods.
Method 2a: Use the Domain Controller Security Policy tool
If the computer is a domain controller, follow these steps:
- Start the Domain Controller Security Policy tool.
For more information about how to start the Domain Controller Security Policy tool, click the following article number to view the article in the Microsoft Knowledge Base:
832214�
"You may not have appropriate rights" error message when you try to open the Domain Security Policy console or the Domain Controller Security Policy console from the command prompt
- In the left pane, expand Local Policies, and then click User Rights Assignment.
- In the right pane, double-click Act as part of the operating system.
- Click Add User or Group.
- Type the user name or the group name that is the security account for the application pool that you want, and then click OK.
Note If you click Browse to add an account, you may have to click Object Types or Location to add the account that you want. - Click OK two times.
- Quit the Domain Controller Security Policy tool.
Method 2b: Use the Group Policy Object Editor
If the computer is a member of a domain, follow these steps:
- Click Start, click Run, type Gpedit.msc, and then click OK.
- Under Local Computer Policy, expand Computer Configuration, expand Windows Settings, expand Security Settings, and then expand Local Policies.
- In the left pane, click User Rights Assignment.
- In the right pane, double-click Act as part of the operating system.
- Click Add User or Group.
- Type the user name or the group name that is the security account for the application pool that you want, and then click OK.
Note If you click Browse to add an account, you may have to click Object Types or Location to add the account that you want. - Click OK two times.
- Quit the Group Policy Object Editor.
Method 2c: Use Local Security Settings
If the computer is not a member of a domain, follow these steps:
- Click Start, click Run, type Secpol.msc, and then click OK.
- Under Security Settings, expand Local Policies.
- Click User Rights Assignment.
- Double-click Act as part of the operating system.
- Click Add User or Group.
- Type the user name or the group name that is the security account for the application pool that you want, and then click OK.
Note If you click Browse to add an account, you may have to click Object Types or Location to add the account that you want. - Click OK two times.
- Quit Local Security Settings.