When you use the Microsoft Office Document Imaging program to view a bi-level or a grayscale TIFF image, the image may appear as a negative image

When you use the Microsoft Office Document Imaging program to view a bi-level or a grayscale Tagged Image File Format (TIFF) image, the image may appear as a negative image. For example, the white regions of the image may appear black, and the black regions of the image may appear white.

This issue occurs if the bi-level or the grayscale TIFF image uses the PhotometricInterpretation TIFF image tag. If the PhotometricInterpretation tag is used, the Microsoft Office Document Imaging program interprets the image data based on the value of this tag. The PhotometricInterpretation tag uses the following values: For more information about the PhotometricInterpretation tag, visit the following Aware Systems Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To resolve this issue, open the TIFF image in an image editing program, and then change the value of the PhotometricInterpretation tag. For more information about how to change the value of the PhotometricInterpretation tag, see the documentation for the image editing program that you are using. Or, contact the manufacturer of the image editing program for help.