Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924�
How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Office 2003
Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003
SP1 installed.
For additional
information about Office 2003 SP1, click the following article number to view
the article in the Microsoft Knowledge Base:
842532�
Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the
administrative version of this hotfix. You can install this version of the
hotfix on a computer that is running Office 2003 with SP1 installed or without
SP1 installed. However, we have tested this hotfix more extensively on Office
2003 with SP1 than we have on Office 2003 without SP1. If you install this
hotfix on a computer that is running Office 2003 without SP1, some file
conflicts might occur. We support this configuration, but we do not recommend
this configuration.
Restart information
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix is not replaced by any later
hotfix.
Registry information
You do not have to create or to modify any registry keys to
activate any hotfixes that are contained in this package.
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain of all
the files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
The following is the download information.
Date Time Version Size File name
--------------------------------------------------------------
03-Dec-2004 21:16 5.0.2919.6304 1,155,616 Office2003-kb890337-glb.exe
The following is the Microsoft Windows Installer .msp file information.
Date Time Version Size File name
--------------------------------------------------------------
03-Dec-2004 20:07 5,052,416 Fpcutlff.msp (Full-file/administrative)
03-Dec-2004 18:33 2,269,696 Fpcutlop.msp (Optimized)
After you install the hotfix , the global version of this
fix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------------
03-Dec-2004 00:13 11.0.6414.0 1,952,960 Fpcutl.dll
Additional notes
- For more information about installing this hotfix, see the
Readme.txt file that the package contains.
- For more information about the differences between the two
MSP files, visit the following Microsoft Web site: