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An instance of the Explorer.exe process starts unexpectedly when you call the InstallHinfSection function in the SetupAPI.dll file on a Windows XP-based or on a Windows Server 2003-based computer


View products that this article applies to.

Symptoms

You configure the Microsoft Windows XP-based or Microsoft Windows Server 2003-based computer to use a different shell program other than the Explorer.exe program by setting the shell registry entry. However, when you call the InstallHinfSection function in the SetupAPI.dll file to perform an installation, an instance of the Explorer.exe process starts unexpectedly.

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Resolution

Windows XP

Service pack information

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
322389� How to obtain the latest Windows XP service pack

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100� How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Grpconv.exe5.2.3790.14236,86418-Mar-200422:20x86
Progman.exe5.2.3790.142109,56818-Mar-200422:20x86
Windows Server 2003, Itanium-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Grpconv.exe5.2.3790.142111,10418-Mar-200406:06IA-64Not Applicable
Progman.exe5.2.3790.142111,61618-Mar-200406:06IA-64Not Applicable
Wgrpconv.exe5.2.3790.14236,86418-Mar-200406:20x86WOW
Wprogman.exe5.2.3790.142109,56818-Mar-200406:20x86WOW
Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

The computer uses the Explorer.exe file as a default shell program. You can change the computer shell program by enabling the shell registry entry value. This value is located in the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
You can call the InstallHinfSection function in the SetupAPI.dll file by typing the following command at the command prompt:
RunDLL32 SetupAPI,InstallHinfSection DefaultInstall 128 C:\Sample.inf
Note C:\Sample.inf is the path and the file name of the information file that you use to run the installation.

For more information about how you call the InstallHinfSection function in the SetupAPI.dll file, visit the following Microsoft Developer Network (MSDN) Web site:

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Keywords: kbautohotfix, kbwinserv2003sp1fix, kbbug, kbfix, kbhotfixserver, kbqfe, kbpubtypekc, KB837692

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Article Info
Article ID : 837692
Revision : 11
Created on : 10/11/2007
Published on : 10/11/2007
Exists online : False
Views : 395