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The "Send to Mail Recipient" option is not available on the File menu in InfoPath 2003


View products that this article applies to.

Symptoms

When you try to send e-mail in Microsoft Office InfoPath 2003, the Send to Mail Recipient option is not available on the File menu.

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Cause

This problem may occur when you use a third-party e-mail program instead of Microsoft Office Outlook 2003.

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Resolution

Service pack information

This problem is corrected in Microsoft Office 2003 Service Pack 1. To resolve this problem, obtain the latest service pack for Microsoft Office 2003.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003

How to obtain the hotfix

This issue is fixed in the InfoPath 2003 Hotfix Package that is dated February 29, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
837002 Description of the InfoPath 2003 hotfix package: February 29, 2004

After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the AllowSMAPISend registry key and to activate the hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was corrected in Microsoft Office 2003 Service Pack 1.

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Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To activate this hotfix, follow these steps:
  1. Quit InfoPath.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate, and then click to select the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\InfoPath
  5. After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.
  6. Type AllowSMAPISend, and then press ENTER.
  7. Right-click AllowSMAPISend, and then click Modify.
  8. In the Value data box, type 1, and then click OK.
  9. On the File menu, click Exit to quit Registry Editor.

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Keywords: KB835738, kbbug, kbfix, kbinfopath2003presp1fix, kbqfe

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Article Info
Article ID : 835738
Revision : 4
Created on : 10/9/2011
Published on : 10/9/2011
Exists online : False
Views : 314