Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
- The optimized version of this hotfix is a post-Microsoft
Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have
Office XP SP3 installed.
For
additional information about Office XP SP3, click the following article number
to view the article in the Microsoft Knowledge Base: 832671�
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base: 330537�
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
Restart information
You do not have to restart your computer after you apply this
hotfix.
Hotfix replacement information
This hotfix is replaced by a later hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
841366�
Description of the Excel 2002 post-Service Pack 3 hotfix package: May 13, 2004
Registry information
You do not have to create or to modify any registry keys to use
any hotfixes that are contained in this package.
Hotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------------------------
06-May-2004 21:12 16,572,416 Excelff.msp (full-file/administrative)
06-May-2004 20:00 2,424,320 Excelop.msp (optimized)
Date Time Size File name
---------------------------------------------------------------------
05-May-2004 15:47 5,572,096 Graphff.msp (full-file/administrative)
05-May-2004 14:16 2,620,928 Graphop.msp (optimized)
After you install the hotfix, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
-----------------------------------------------------
05-May-2004 01:47 10.0.6713.0 9,190,080 Excel.exe
Date Time Version Size File name
-----------------------------------------------------
05-May-2004 01:47 10.0.6713.0 2,144,960 Graph.exe
For more information about installing this hotfix, see the
Readme.txt file that is included in the package.