To resolve this problem, you must first recover from the registry condition that kept your computer from starting. After you start your computer, install the hotfix that is described in this article to resolve the problem that caused your System hive to grow beyond the 10.3 MB limit.
Restore or repair the registry
To recover from the registry condition that is described in this article, use one of the following methods:
- Restore your registry from a working backup. To restore the registry, you must have a previously-created backup of the registry.
For additional information about how to restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322755�
How to back up, edit, and restore the registry in Windows 2000
- Use the Windows 2000 Registry Repair Utility (Chkreg.exe) to repair the registry. Use this utility if you do not have a backup of your registry.
For additional information about how to obtain and use the Windows 2000 Registry Repair Utility, visit the following Microsoft Web site:
Exchange Server 2003
Service pack information
To resolve this problem, obtain the latest service pack for Microoft Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
836993�
How to obtain the latest service packs for Exchange Server 2003
Exchange 2000 Server
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Component: System Attendant
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
23-Dec-2003 03:55 6.0.6552.0 4,370,432 Adcadmin.dll
23-Dec-2003 03:55 6.0.6552.0 69,632 Ccmproxy.dll
23-Dec-2003 03:55 6.0.6552.0 2,109,440 Cdoexm.dll
23-Dec-2003 03:55 6.0.6552.0 8,470,528 Exadmin.dll
23-Dec-2003 03:55 6.0.6552.0 3,850,240 Excluadm.dll
23-Dec-2003 03:56 6.0.6552.0 1,867,776 Exmgmt.exe
23-Dec-2003 03:42 6.0.6552.0 720,896 Exsp.dll
23-Dec-2003 03:56 6.0.6552.0 1,347,584 Exwmi.dll
23-Dec-2003 03:56 6.0.6552.0 73,728 Inproxy.dll
23-Dec-2003 03:56 6.0.6552.0 2,973,696 Mad.exe
23-Dec-2003 03:56 6.0.6552.0 811,008 Madmsg.dll
23-Dec-2003 03:55 6.0.6552.0 4,698,112 Maildsmx.dll
23-Dec-2003 03:27 6.0.6552.0 57,344 Oabgen.dll
23-Dec-2003 03:56 6.0.6552.0 77,824 Pcproxy.dll
23-Dec-2003 03:56 6.0.6552.0 94,208 X400prox.dll
Because of file dependencies, this hotfix requires Exchange 2000 Server Service Pack 3 (SP3).
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378�
How to obtain the latest Exchange 2000 Server service pack