Either you receive an error message when you start Excel or the fill color is displayed incorrectly

In Microsoft Excel 2002 or in Microsoft Excel 2000, you may experience one of the following symptoms:

• If you try to run Excel from a network location, you may receive the following error message when you start Excel:
  Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.
• If you use a fill color in an Excel workbook, the fill color may not appear in the workbook. If you view the workbook in Print Preview or if you print your workbook, the fill color appears as expected.

This problem may occur when your user profile is damaged.

To resolve this problem, delete your user profile, and then re-create your user profile.

Note If you are part of a network, your network administrator may have to re-create a user profile for you .

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base.

Microsoft Windows Server 2003Microsoft Windows Millennium Edition, Microsoft Windows 98, Microsoft Windows 95