Use
the Exchange Remote Connectivity Analyzer to help diagnose and resolve client
connectivity issues. To use this tool, visit the following Web site:
Exchange
Remote Connectivity Analyzer is a Web-based troubleshooting and diagnostic tool
that helps identify the point of failure for Internet-based Exchange Server
client connectivity scenarios. The tool simulates all the activities a
client must be able to perform to connect, and then isolate the exact point of
failure. Frequently, it points out known configuration issues and
provide suggested steps for resolution. The connectivity testing across the
Internet (from outside your organization) is performed by a Web site hosted in
a Microsoft datacenter.
The "Troubleshooting
RPC over HTTP Communications" online guide describes steps to help you
troubleshoot connection problems when you configure a remote procedure call
(RPC) over HTTP connection in Microsoft Office Outlook 2003. The main methods
of troubleshooting are as follows:
- Verify the RPC proxy server certificate and the
authentication methods.
- Verify that you have a successful connection to the RPC
proxy server by using a Secure Sockets Layer (SSL) connection.
- Verify the Office Outlook 2003 client configuration.
The "Troubleshooting RPC over HTTP Communications" online guide
describes all parts of your configuration to help troubleshoot an unsuccessful
RPC over HTTP connection. Additionally, other troubleshooting information is
provided to help you determine whether an Outlook 2003 client RPC over HTTP
connection is working.
To see the "Troubleshooting RPC over HTTP
Communications" online guide, visit the following Microsoft Web site: