XADM: Cannot Recover Deleted Calendar Items Folder

View products that this article applies to.

Symptoms

When you click Recover Deleted Items on the Tools menu in Microsoft Outlook to recover a deleted Calendar folder, you may receive the following error message:

Outlook was unable to recover some or all of the items in this folder. Make sure you have the required permissions to recover items in this folder, and try again. If the problem persists, contact your administrator.

↑ Back to the top

Cause

This problem occurs when you try to recover a deleted Calendar folder by using the Recover Deleted Items option on the Tools menu. The problem does not occur when you try to recover other items such as a Mail folder or a Task items folder.

↑ Back to the top

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378� How to Obtain the Latest Exchange 2000 Server Service Pack

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
15-Oct-2003  14:31  6.0.6521.0      3,915,776  Cdoex.dll        
15-Oct-2003  14:25  6.0.6521.0        851,968  Davex.dll        
15-Oct-2003  14:25  6.0.6521.0         53,248  Davexpc.dll      
15-Oct-2003  14:22  6.0.6521.0        131,072  Drviis.dll       
15-Oct-2003  14:22  6.0.6521.0        577,536  Dsaccess.dll     
15-Oct-2003  13:33  6.0.6521.0        184,320  Dscmsg.dll       
15-Oct-2003  13:33  6.0.6521.0        962,560  Emsmdb32.dll     
15-Oct-2003  14:25  6.0.6521.0      2,179,072  Ese.dll          
15-Oct-2003  14:25  6.0.6521.0         40,960  Eseperf.dll      
15-Oct-2003  14:31  6.0.6521.0      3,575,808  Excdo.dll        
15-Oct-2003  14:22  6.0.6521.0        262,144  Exmime.dll       
15-Oct-2003  14:25  6.0.6521.0        143,360  Exodbesh.dll     
15-Oct-2003  14:25  6.0.6521.0         57,344  Exodbpc.dll      
15-Oct-2003  14:25  6.0.6521.0        200,704  Exodbprx.dll     
15-Oct-2003  14:25  6.0.6521.0      2,179,072  Exoledb.dll      
15-Oct-2003  14:20  6.0.6521.0         81,920  Exosal.dll       
15-Oct-2003  14:25  6.0.6521.0        307,200  Exprox.dll       
15-Oct-2003  13:36  6.0.6521.0        143,360  Exschema.exe     
15-Oct-2003  14:25  6.0.6521.0        315,392  Exsmtp.dll       
15-Oct-2003  13:38  6.0.6521.0        675,840  Exwform.dll      
15-Oct-2003  14:23  6.0.6521.0         40,960  Jcb.dll          
15-Oct-2003  13:13  6.0.6521.0         49,152  Mdbevent.dll     
15-Oct-2003  13:30  6.0.6521.0      2,285,568  Mdbmsg.dll       
15-Oct-2003  13:15  6.0.6521.0         32,768  Mdbrole.dll      
15-Oct-2003  14:23  6.0.6521.0         24,576  Mdbtask.dll      
15-Oct-2003  14:19  6.0.6521.0         94,208  Peexch50.dll     
15-Oct-2003  14:20  6.0.6521.0        397,312  Phatcat.dll      
15-Oct-2003  14:23  6.0.6521.0        532,480  Reapi.dll        
15-Oct-2003  14:25  6.0.6521.0        311,296  Resvc.dll        
15-Oct-2003  14:21  6.0.6521.0      4,657,152  Store.exe        
15-Oct-2003  13:38  6.0.6521.0      3,735,552  Wmtemplates.dll

↑ Back to the top