You see a broken thumbnail image when you view a photo gallery image in FrontPage 2003

In FrontPage 2003, if you delete a photo gallery image from your Web page and then try to re-add the image to your Web page from the photogallery folder, after you save the file, the image may appear as a broken thumbnail image. The same symptom may occur if you delete the tags from the photo gallery, and then try to reopen the Web page.

This problem may occur if one of the following scenarios is true:

1. You create a Web page in FrontPage 2003.
2. You insert a photo gallery, add an image, and then save the Web page and image file.
3. You delete the photo gallery image from your Web page, and then drag the image from the photogallery folder back to your Web page (to re-add the image).
4. You save the Web page file, and then try to reopen it.

-or-

1. You create a Web page in FrontPage 2003.
2. You insert a photo gallery, add an image, and then save the Web page and image file.
3. You close and then reopen the page.
4. You click Photo Gallery, and then on the <webbot> Quick Tag Selector, click Remove Tag.
5. You save the page, and then try to reopen it.

This issue occurs because of photo gallery garbage collection components that upon detection of photo gallery removal, try to delete the photogallery folders that represent the gallery. Until the photogallery folder list is refreshed, it appears that the files still exist in the photogallery folder, although they no longer exist in that location.

To avoid this problem, Microsoft recommends that you do not change files that appear in the photogallery folder. Also, do not change the photo gallery thumbnail files, or delete photo gallery bots when you work with the photo gallery.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.