Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
Part 1: Download and Install the Update
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The Global version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
---------------------------------------------------------
11-Feb-2003 18:26 2,411,872 Excelop.msp (Client Patch)
08-Feb-2003 00:11 15,011,168 Excelff.msp (Full File Patch)
After the hotfix is installed, the following files will have
the listed attributes or later:
Date Time Version Size File name
------------------------------------------------------------
27-Jan-2003 19:54:34 10.0.4817.0 8,888,320 Excel.exe
Part 2: Activate the Update
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
To activate this update, follow these steps:
- Quit Excel.
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Options
- With the Options key selected, on the
Edit menu, point to New, and then click
DWORD Value.
- Type QFE_Boston, and then press
ENTER.
- Right-click QFE_Boston, and then click
Modify.
- In the Value data box, type
1 and then click OK.
- On the File menu, click
Exit to quit Registry Editor.
This fix
is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must
have Office XP SP-2 installed. For additional information about Office XP SP-2,
click the following article number to see the article in the Microsoft
Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to
install this fix. For additional information about the Windows Installer
requirement for post-Office XP SP-2 fixes, click the following article number
to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0