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Cannot Grant Delegate Writable Access to a Mailbox for an OWA Client


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Symptoms

When you grant a user delegate access to your mailbox folders, the user cannot use Microsoft Outlook Web Access (OWA) to modify any one of the items in the mailbox folders.

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Cause

Full, writable delegate access control is not currently supported in OWA. When you grant a user delegate access to your mailbox, the user receives read-only access to your mailbox through OWA.

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Workaround

To work around this issue, permit full write access to the mailbox through OWA. To do so, configure the user as an owner of that mailbox.

For additional information about how to assign full write access to a mailbox, click the following article number to view the article in the Microsoft Knowledge Base:
268754 XADM: How to Assign Users or Groups Full Access to Other User Mailboxes

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More information

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
262399 XADM: How to Delegate Mailbox Access in Active Directory
290824 OL2002: How to Open Someone Else's Calendar or Other Folder

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Keywords: KB811646, kbprb, kbpending

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Article Info
Article ID : 811646
Revision : 4
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 358