Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Earlier Outlook clients cant connect to Exchange 2007 Server


View products that this article applies to.

Summary

The following knowledgebase will help you to resolve the issue that earlier Outlook clients cant connect to Exchange 2007 Server

↑ Back to the top


Symptoms


Earlier Outlook clients (Earlier then Outlook 2007) cant connect to Exchange 2007 Server

↑ Back to the top


Cause


When you installed Exchange 2007, you may answer "No" to the�question:�

"Do you have any client computers running Outlook 2003 and earlier or Entourage in your organization?"

The eliminate of the creation of Public Folder store and the connection from this Public Folder store to the mailbox store.

Farther information on the relationship of Public Folder and Outlook can be found in:

Exchange 12 and Public Folders

http://msexchangeteam.com/archive/2006/02/20/419994.aspx


Note: Outlook 2000 isn't supported by Exchange 2007.


↑ Back to the top


Resolution


���� 1. Create a new public folder store.

�����2. Connect the new public folder store to�exiting mailbox store that host users mailboxes.

���� 3. Use "Configure Offline Address Book (OAB) Distribution for Outlook 2003 and earlier clients"

�������������� wizard in Exchange 2007 Console, to enable Offline Address Book (OAB) Distribution for Outlook 2003

������������� �and earlier clients


↑ Back to the top


More information


How Outlook 2007 works with different Exchange Server versions

http://technet2.microsoft.com/Office/en-us/library/2f26b4fe-bc02-4dcf-bd7b-3dec3854aa811033.mspx?mfr=true

Scripts for Managing Public Folders in the Exchange Management Shell

http://technet.microsoft.com/en-us/library/aa997966.aspx


↑ Back to the top


Properties

COMMUNITY SOLUTIONS CONTENT DISCLAIMER
MICROSOFT CORPORATION AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, OR ACCURACY OF THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN. ALL SUCH INFORMATION AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE AND NON-INFRINGEMENT. YOU SPECIFICALLY AGREE THAT IN NO EVENT SHALL MICROSOFT AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE INFORMATION AND RELATED GRAPHICS CONTAINED HEREIN, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MICROSOFT OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

↑ Back to the top


Community solutions content disclaimer

Microsoft corporation and/or its respective suppliers make no representations about the suitability, reliability, or accuracy of the information and related graphics contained herein. All such information and related graphics are provided "as is" without warranty of any kind. Microsoft and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement. You specifically agree that in no event shall Microsoft and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use of or inability to use the information and related graphics contained herein, whether based on contract, tort, negligence, strict liability or otherwise, even if Microsoft or any of its suppliers has been advised of the possibility of damages.

↑ Back to the top


Keywords: KB555851, kbhowto, kbpubtypecca, kbpubmvp

↑ Back to the top

Article Info
Article ID : 555851
Revision : 1
Created on : 9/8/2007
Published on : 9/8/2007
Exists online : False
Views : 382