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Error c1034a7f When Attempting To Remove Exchange Installation

Author: Neil Hobson MVP

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Symptoms

When attempting to decommission an Exchange server by running the setup program to remove the installation, you receive the following error:
�
One or more users currently use this mailbox store. These users must be moved to a different mailbox store or be mail disabled before deleting this store.
ID no: c1034a7f
Exchange System Manager
�
This is despite the fact that you think you have already removed all the mailboxes off of this server.� You follow the instructions in Microsoft Knowledgebase article 279202 but this makes no difference.

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Cause

It is likely that there are still some objects with Active Directory that have Exchange attributes configured.� These need to be removed before the Exchange server can be uninstalled.

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Resolution

To find the objects with Exchange attributes, use the Active Directory Users & Computers snap-in.
�
1.� Run Active Directory Users & Computers.
2.� Right-click your domain at the top of the tree and click Find.
3.� Click the Advanced tab and then choose User from the Field button.
4.� From the list of attributes displayed, choose Exchange Home Server.
5.� Set the Condition field to Ends With and then type the name of your Exchange server into the Value field.� Click Add to add this value.
6.� Click the Find Now�button which should now display the problematic objects.
�
The Exchange attributes can now be removed from these objects and the uninstall process attempted again.
�

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Properties

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Community solutions content disclaimer

Microsoft corporation and/or its respective suppliers make no representations about the suitability, reliability, or accuracy of the information and related graphics contained herein. All such information and related graphics are provided "as is" without warranty of any kind. Microsoft and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement. You specifically agree that in no event shall Microsoft and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use of or inability to use the information and related graphics contained herein, whether based on contract, tort, negligence, strict liability or otherwise, even if Microsoft or any of its suppliers has been advised of the possibility of damages.

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Keywords: KB555147, kbhowto, kbpubmvp, kbpubtypecca

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Article Info
Article ID : 555147
Revision : 1
Created on : 6/23/2004
Published on : 6/23/2004
Exists online : False
Views : 353