Troubleshooting UI flow Playback

Fail to run a UI flow.

Check Known issues and Solutions.

If the scenario is not mentioned above, you can try if following steps help to resolve the issue:

• Make sure not to touch keyboard or mouse during playback.
• Make sure the keyboard is the same as recording during playback. Troubleshoot UI flow Playback - KeyboardIdMismatch
• Check if the Application has been launched correctly during playback. Troubleshoot UI flow Playback - Unable To Launch Application
• Check recording to see if same actions is done twice.

1. Find your UI flow in Power Automate portal and edit your UI flow steps.[Asset 4555940]
2. Extend script and click the step (in following picutre, click "LeftClick2"), you can check the screenshot to see if there is any duplicate recording. [Asset 4555950]
3. For "UIA Element Not Found" issue, this might be caused by various reason, try to enable coordinate based playback. Issue with UI flows - UIAElementNotFound

Playback

• Do not use the keyboard and mouse during playback​
• Try to adjust your app has the same initial state as the recording time​
• Use the same keyboard and locale setting as recording time​
• If you are using coordinate offset fallback​
  • Current coordinate-based fallback is conservative and ensures the control is same as what was recorded, including the size​
  • Use the same resolution and scale setting as recording time​
  • Maximize the app size to minimize disruption​

​Recording

• Ensure the same keyboard layouts you are using to record will be the same as for playback
• Use shortcuts instead of clicking. for instance copy paste with ctrl + c & ctrl + v instead of right click copy
• Use “enter static text” if you are working with strings for better readability​
• When you insert text into a field already have text inside, you should click ctrl+A and backspace to clear up the field first
• Playback uses accessibility by default, can fallback to coordinate as well if you turn it on​
  • Use a standard resolution and scale setting that across your recording and playback devices​
  • Maximize the application window that you are recording​
  • Finish the recording in one monitor if possible​