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The MSExchangeRPC service crashes with a System.NullReferenceException exception in Exchange Server 2013

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Symptoms

In a Microsoft Exchange Server 2013 environment, you notice that the Microsoft Exchange RPC Client Access service (MSExchangeRPC) crashes and returns a System.NullReferenceException exception. This problem causes connectivity issues when users try to connect to their mailbox.

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Cause

This problem occurs because the null value exception is not handled correctly in Exchange Server 2013.

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Resolution

Exchange Server 2013

To resolve this issue, install Cumulative Update 21 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbNotAutoHotfix, kbQFE, kbfix, kbExpertiseInter, kbsurveynew

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Article Info
Article ID : 4094167
Revision : 9
Created on : 6/1/2018
Published on : 6/19/2018
Exists online : False
Views : 244