Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "User name not recognized" error when signing in to Intune NDES Connector UI

"User name not recognized" error when signing in to Intune NDES Connector UI

View products that this article applies to.

Symptom

When you set up the Network Device Enrollment Service (NDES) Connector for Microsoft Intune, you can’t sign in to NDES Connector UI (NDESConnectorUI.exe). You receive the following error message:

↑ Back to the top

Cause

This issue occurs if the account that you use to sign in doesn’t have a valid Intune or EMS license.

↑ Back to the top

Resolution

To resolve the issue, assign a valid Intune license to the account that you use to sign in. Or, sign in by using a Global or Company Administrator account that has a valid Intune license assigned to it.

↑ Back to the top

Keywords: ndesconnectorssetup.exe SCEP certificate, CI68197, user name not recognized, kb, kbsurveynew

↑ Back to the top

Article Info
Article ID : 4045856
Revision : 11
Created on : 1/23/2018
Published on : 6/1/2018
Exists online : False
Views : 458