Service pack information
This problem is corrected in Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP service pack
Note For information about updating Access 2002 Runtime applications, click the article number below to view the article in the Microsoft Knowledge Base:
839022 How to obtain the latest Office XP service pack for Access 2002 Runtime
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
--------------------------------------------------
17-Sep-2002 08:07 1,978,368 Msaccess.msp
17-Sep-2002 08:27 10,361,856 Msaccess_admin.msp
After the hotfix is installed, this fix will have the file
attributes (or later) that are listed in the following table:
Date Time Version Size File name
-------------------------------------------------------
12-Sep-2002 15:11:19 10.0.4510.0 5,767,168 Msaccess.exe