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Taskbar Items Remain on the Desktop When You Remove DHTML Controls and Scroll Down the Page


View products that this article applies to.

This article was previously published under Q328787

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Symptoms

When you view a page that contains DHTML Editing controls, the following symptoms may occur if you must scroll down the page to view the controls, and you then dynamically remove the controls:
  • Blank taskbar items appear on the taskbar.
  • DHTML Editing controls appear in the upper-left corner of the desktop.

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Resolution

Internet Explorer 5.5 Service Pack 2

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ----------------------------------------------------
   29-Oct-2002   09:40  6.1.0.8899  117,008  Dhtmled.ocx
				

Internet Explorer 6 and 6 Service Pack 1

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ----------------------------------------------------
   05-Sep-2002  16:55  6.1.0.9212  117,248  Dhtmled.ocx
				

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Workaround

To work around this issue, prevent dynamic removal of the control.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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More information

For more information about DHTML Editing controls, and to download a sample DHTML Editing control, visit the following Microsoft Developer Network (MSDN) Web site: For more information about the Dynamic HTML Editing Component Software Development Kit, visit the following Microsoft Developer Network Web site: For more information about developing Web-based solutions for Microsoft Internet Explorer, visit the following Microsoft Web sites:

Steps to Reproduce the Problem

  1. Use the following code to create an HTML file that is named Test.htm. Save the file on a Web server:
    <html>
    <head>
    <script LANGUAGE="JavaScript">
    function Remove()
    {
    	document.body.innerText = "";
    }
    </script>
    <body>
    <OBJECT classid="clsid:2D360201-FFF5-11D1-8D03-00A0C959BC0A" height=20 width=200></OBJECT><br>
    <br><br><br><br><br><br><br><br><br><br>
    <OBJECT classid="clsid:2D360201-FFF5-11D1-8D03-00A0C959BC0A" height=20 width=200></OBJECT><br>
    <button onclick="Remove()">Test</button>
    </body>
    </head>
    </html>
    						
  2. Open the page in Internet Explorer, and then scroll down the page at least one time (that is, click the white space below the scroll box in the scroll bar). You must scroll down to see the problem, so make sure that the window is small enough so that the vertical scroll bars appear.
  3. Click Test to remove the DHTML Editing control. A blank taskbar item appears, and then a DHTML Editing control appears in the upper-left corner of the desktop.

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Keywords: kbautohotfix, kbhotfixserver, kbdhtml, kbfix, kbie550presp3fix, kbie600presp2fix, kbie600sp2fix, kbqfe, kbbug, KB328787

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Article Info
Article ID : 328787
Revision : 7
Created on : 11/15/2007
Published on : 11/15/2007
Exists online : False
Views : 371