Service Pack Information
This problem is corrected in Office XP Service Pack 3. To resolve this
problem, obtain the latest service pack for Microsoft Office XP. For additional
information, click the following article number to view the article in the
Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
Hotfix Information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix will have the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
---------------------------------------------
20-Jan-2003 19:36 12,679,436 Excel.msp
20-Jan-2003 20:20 15,011,604 Excelff.msp
After the hotfix is installed, the English version of this fix
should have the following file attributes or later:
Date Time Version Size File name
-----------------------------------------------------------
17-Jan-2003 10:17:58 10.0.4914.0 9177672 Excel.exe
By default the fix is on. However, you can turn the fix off.
Follow these steps:
- Locate and then click the following key in the registry:
HKey_Current_User/Software/Microsoft/Office/10.0/Excel/Options
- On the Edit menu, point to
New, and then click DWord.
- Type QFE_Charlotte, and then press
ENTER.
- On the Edit menu, click
Modify.
- Type 1, and then click
OK.