A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The Italian version of this
fix has the file attributes (or later) that are listed in the following table.
The dates and times for these files are listed in coordinated universal time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel:
Date Time Size File name
-------------------------------------------------------
10-Sep-2002 18:00 11,264 Lpk.msp
10-Sep-2002 18:01 268,288 Lpk_admin.msp
31-Aug-2002 04:39 63,488 Xlintl.msp
31-Aug-2002 04:41 285,184 Xlintl_admin.msp
After the hotfix is installed, the following file will
have the listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------------
31-Aug-2002 04:32 10.0.4302.0 559,688 Xlintl32.dll