To resolve this problem, remove the registry entries for
earlier versions of Excel. Registry entries for Excel are found in subkeys that
correspond with the version, as shown in the following table:
Excel Version Subkey Name
------------------------------
97 8.0
2000 9.0
2002 10.0
Determine which version of Excel that you are currently running,
and then rename the subkeys from earlier versions, as shown in the following
procedure. For example, if you are currently running Excel 2002, rename any
Excel subkeys that appear in the
8.0 and
9.0 subkeys. If you are currently running Excel 2000, rename only the
Excel subkeys that appear in the
8.0 subkey. These subkeys may not appear on all systems.
To remove the conflicting registry entries, follow these
steps:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- In Registry Editor, locate the following subkey in the
registry:
HKEY_CURRENT_USER\Software\Microsoft\Office
- Expand the subkey that corresponds to the earlier version
of Excel, and then click the Excel subkey.
- Right-click the Excel subkey, and then click Rename.
- Type OldExcel, and then press
ENTER.
- Repeat steps 4 through 6 for any other subkeys for earlier
versions of Excel.
- Locate the following subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
- Expand the subkey that corresponds to the earlier version
of Excel, and then click the Excel subkey.
- Right-click the Excel subkey, and then click Rename.
- Type OldExcel, and then press
ENTER.
- Repeat steps 9 through 11 for any other subkeys for earlier
versions of Excel.
- Quit Registry Editor.
- Start Excel. (This makes sure that the appropriate registry
entries are created.)
- Quit Excel.
- Double-click an .xls file to start Excel and open the
workbook.