Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. FIX: The LegacyDN of a user is displayed incorrectly in the From field in the Sent Items folder on an ActiveSync device

FIX: The LegacyDN of a user is displayed incorrectly in the From field in the Sent Items folder on an ActiveSync device

View products that this article applies to.

Symptoms

In a Microsoft Exchange Server environment, consider the following scenario:
  • A user is hidden from the global address list (GAL).
  • The user has an Address Book Policy applied.

In this scenario, the From field on items in the Sent Items folder on an ActiveSync device shows the LegacyDN of the user instead of the display name or SMTP address.

↑ Back to the top

Cause

The issue occurs because the LDAP search for the user is not resolved to their display name or SMTP address.

↑ Back to the top

Cumulative update information

For Exchange Server 2013

To resolve this issue, install Cumulative Update 15 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

Learn about the terminology that Microsoft uses to describe software updates.

↑ Back to the top

Keywords: kbsurveynew, kbnotautohotfix, kbqfe, kbfix, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 3209013
Revision : 1
Created on : 1/7/2017
Published on : 12/14/2016
Exists online : False
Views : 272