Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. FIX: The UM mailbox policy is not honored when UM call answering rules setting is set to False in an Exchange Server 2013 environment

FIX: The UM mailbox policy is not honored when UM call answering rules setting is set to False in an Exchange Server 2013 environment

View products that this article applies to.

Symptoms

In an Exchange Server 2013 environment, when you disable Unified Messaging (UM) call answering rules by setting AllowCallAnsweringRules to False in the UM mailbox policy, you find the policy is not honored and the UM call answering rules are still enabled for the UM mailbox.

↑ Back to the top

Cause

This issue occurs because the setting AllowCallAnsweringRules is not evaluated when UM Call answering rules are enabled.

↑ Back to the top

Cumulative update information

For Exchange Server 2013

To resolve this issue, install Cumulative Update 15 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

Learn about the terminology that Microsoft uses to describe software updates.

↑ Back to the top

Keywords: kbqfe, kbsurveynew, kbnotautohotfix, kbfix, kbexpertiseinter, kb

↑ Back to the top

Article Info
Article ID : 3198046
Revision : 1
Created on : 1/7/2017
Published on : 12/13/2016
Exists online : False
Views : 214