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Items are held unnecessarily in the DiscoveryHold folder in Exchange Server 2013

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Symptoms

If you enable an In-Place Hold for a mailbox, some items are not deleted after the In-Place Hold expires. This issue causes a large number of items to be held unnecessarily in the DiscoveryHold folder of the mailbox.

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Cause

This issue occurs because multiple items are incorrectly tagged as "partially processed" by the Exchange search component. Partially processed items are not purged by an In-Place Hold.

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Resolution

To resolve this issue, install Cumulative Update 13 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbsurveynew, kbnotautohotfix, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3162964
Revision : 1
Created on : 1/7/2017
Published on : 6/21/2016
Exists online : False
Views : 220